We hope you love your Blossom Home purchase. However, if something isn’t quite right, we’re here to help.
Returns
We accept return requests within 7 days of delivery.
To be eligible for a return, the item must:
-
Be unused, unwashed, and in its original condition
-
Have all original tags and packaging intact
-
Show no signs of use, washing, stains, damage, or alteration
For hygiene reasons, items that have been used or washed cannot be returned or exchanged.
To request a return, please email blossom@blossom.co.in with your order number and reason for return.
Once your return request has been approved, the product will be picked within 5 business days. All returned products will be inspected upon receipt, and acceptance of the return and eligibility for a refund will be subject to the product meeting the conditions outlined above.
Return Shipping
For returns that are not due to a defective, damaged, or incorrect product, return shipping costs will be borne by the customer.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery.
If you receive an item that is damaged, defective, or different from what you ordered, we request that you contact us at blossom@blossom.co.in within 48 hours of delivery with your order number and clear photographs of the item and packaging so that we can assist you promptly.
Once verified, we will arrange an appropriate replacement, exchange, or refund at no additional shipping cost to you.
Exchanges
Exchanges are subject to product and size availability.
To request an exchange, please contact us within 7 days of delivery. Any applicable difference in product price will be communicated before the exchange is processed.
For exchanges that are not due to a defective, damaged, or incorrect product, applicable return and re-shipping costs may be borne by the customer.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original method of payment within 5–7 business days. Your bank or payment provider may require additional time for the amount to reflect in your account.
Items Not Eligible for Return or Exchange
We cannot accept returns or exchanges for:
-
Items that have been used, washed, stained, damaged, or altered after delivery
-
Items returned without their original tags or packaging
-
Customised or made-to-order products
-
Items marked as final sale or non-returnable at the time of purchase
-
Products returned outside the applicable return period
Colour & Size Variations
Please note that colours may appear slightly different depending on lighting, photography, and individual screen settings.
As textile products, minor variations in colour, texture, weave, and dimensions may occur. Such natural variations are not considered defects.
Cancellations
If you wish to cancel an order, please contact us at blossom@blossom.co.in as soon as possible.
We will try to accommodate cancellation requests; however, orders that have already been processed or dispatched may not be eligible for cancellation.
Need Help?
For any questions regarding returns, exchanges, or refunds, please contact us at blossom@blossom.co.in.